Introduction

At our virtual wellness practice, we take your privacy very seriously. This Privacy Policy outlines our commitment to protecting your personal information and describes how we collect, use, and disclose your personal data when you use our virtual wellness services.

Data Collection

We may collect personal information when you use our virtual wellness services, such as your name, contact information, date of birth, and health information. We may also collect information about your device, location, and IP address.

Use of Data

We may use your personal information to provide our virtual wellness services, to improve our services, to communicate with you, and to comply with legal obligations.

We may use your health information to provide you with appropriate chiropractic care, and to coordinate your care with other healthcare providers.

We may use your device and location information to provide you with personalized recommendations for our virtual chiropractic services, and to optimize our website and application performance.

Disclosure of Data

We may share your personal information with third-party service providers who assist us with our virtual wellness services, such as website hosting, data analysis, and customer service. We will ensure that these service providers are contractually obligated to protect your personal information.

We may also disclose your personal information if required by law, in response to a court order, or if we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Retention

We will retain your personal information only for as long as necessary to provide our virtual wellness services, and to comply with legal obligations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels, tags, and scripts) to collect and store certain information when you visit or interact with our services. These technologies help us remember your preferences, understand how our site is used, improve performance, and (where applicable) support analytics and marketing activities.

You can control cookies through your browser settings, and in some cases you may be able to opt out of specific categories of cookies or tracking tools using the controls we provide or those offered by third parties. If you choose to disable cookies, some features of our services may not function properly

SMS

We send notifications, alerts and promos via SMS. You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message Frequency may vary. For questions about your text plan or data plan, contact your wireless provider.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or use.

Your Rights

You have the right to access, correct, and delete your personal information. You may also request that we restrict the use of your personal information or object to its processing. To exercise these rights, please contact us at the email address provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our virtual wellness services or legal obligations. We will notify you of any material changes by posting the updated Privacy Policy on our website and application.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at [email protected]